Shewmake Plastic Surgery & The Skin Retreat

The Skin Retreat at Shewmake Plastic Surgery is a state-of-the-art physician directed MedSpa in Little Rock, co-owned by Kris Shewmake, MD and Jennifer Gabbard, RN. Dr. Shewmake is an acclaimed plastic surgeon, and Jennifer Gabbard is an accomplished R.N. as well as a sought after provider specializing in advanced laser procedures and injections.

Bill was retained to design and implement a “Best Practices” improvement program and both organizations, designed to bring both the medical practice and medSpa to a higher standard of efficiency and profitability. In a timeframe of approximately a year and a half we accomplished our scope of work, which included:

Additionally, we led a strategic planning session utilizing high quality business strategies to identify ownership goals for revenue and practice growth over a 3 to 5 year timeframe; resulting in a "roadmap" of focus and activities designed to achieve those goals.